Sunday 19 February 2017

Echo Dot - Great Way to Bring Alexa Home

A little while ago I saw the Amazon Echo Dot go on sale. Regularly $49.99 it was on for $39.99 and I couldn't resist.

For those not familiar, Amazon makes 3 stand-alone devices, the Echo, the Tap, and Echo Dot.

The Echo is an Alexa-enabled device with full voice control and speaker which apparently sounds pretty good when playing music.

The Tap is a similar device, but to use it you must physically tap it instead of just saying "Alexa" to wake it up. (Note for Star Trek fans: You can change the wake word to "Computer")

The Echo Dot Is the least expensive and smallest of the devices. It gives you all the features of the full Echo but the built-in speaker isn't great for listening to music. Fortunately you can connect bluetooth speakers to it, or plug it in to a home stereo using a 3.5mm headphone jack connector.

All devices give you the power of Alexa on demand.

At first I thought Alexa would just be a fun gadget for streaming music, setting alarms, or answering trivia questions, but I'm finding I use her constantly.

Alexa has an ever-growing list of "skills" (Apps really) that allow her to interact with different devices. I was excited to learn I could connect Alexa to my Wink home automation hub and my Nest thermostat. Suddenly I could control the lighting and temperature in the house just by talking to Alexa.

This included automating several functions at once. At night once the kids are in bed I sit on the couch and say "Alexa turn on watch TV".

Alexa turns off the lights in the hallway and the kitchen, and dims the lights in the family room for a more pleasant viewing experience.

All done and time to head to bed? I just say "Alexa activate night mode" and she turns off every connected light in the house as I go upstairs.

Yesterday I bought a couple of TP-Link WiFi Light Switches thinking they would work with my Wink. They don't, at least not yet, but it turns out I'll be keeping them anyways.

They may not talk to the Wink but they do talk to Alexa, and Alexa has no problem combining them in to groups with devices controlled by the Wink.

This means my non-Wink devices are still able to be a seamless part of my home automation thanks to Alexa.

The kids enjoy Alexa too. When my 6yr old found out Alexa would sing "Happy birthday" to her on demand she was tickled.

Alexa is handy for recipes and makes an excellent bartender, tell her the drink you want and she will tell you how to make it.

Of course Alexa will let you order things from Amazon as well, although you can disable that if you don't want to risk your children buying anything they feel like just by asking Alexa for it.

Alexa does have some skills I wouldn't suggest. There is a skill to control my Luma mesh home wi-fi system, but the idea that the kids could disable their internet time restrictions or content filters just by telling Alexa to doesn't seem like a great plan. Needless to say that skill won't be installed.

Other skills are only available (at least for now) in the USA. Alexa can call you an Uber or order you a pizza, but not in Canada.

In fact none of the Echo devices are even sold in Canada, a ridiculous situation but easily enough overcome.

Would I buy an Echo Dot again? Absolutely. I might take the plunge and buy the full Echo at some point to just have music on demand without having to connect external speakers.  At a minimum I'll get another Echo Dot to expand Alexa's footprint in the house.

If you're doing any home automation the Echo or Echo Dot should be something you consider.

Happy surfing!

-The Home Geek

Monday 30 January 2017

Resolving Problems With Canadian Wireless Carriers


Cellphones have become such a part of our daily lives I actually don’t know anyone over the age of 15 who doesn’t have one. They provide us so many benefits you’d be hard pressed to say why you shouldn’t have one.

Unfortunately I also don’t know many people who haven’t had a problem with their wireless carrier at least once.

Most people go through the same steps: call the carrier, sit on hold for far too long, speak with a customer service rep to try and get things resolved. 

If we get an unsatisfactory answer we probably change carriers at the next opportunity, hoping the new provider will treat us better.

Some complain to the CRTC, but it turns out this agency doesn’t get involved in disputes unless they involve accessibility issues.

There is another option, and most Canadians are unaware of it. You can (and should) involve the Commissioner for Complaints for TelecommunicationsServices (CTSC). It's an independent consumer body that will help you reach a resolution.

Before engaging CCTS you must try and resolve things with your carrier, however if that doesn’t work take a look at https://www.ccts-cprst.ca/complaints/guide for their guide on making a complaint.

The interesting aspect of registering complaints is it is free for you, however the provider pays for the process.

CCTS can help resolve issues with:
  • Contract dispute
  • Billing discrepancy
  • Credit management
  • Unauthorized transfer of service
Hopefully you don't find yourself in dispute with your wireless carrier, but if you do it's nice to know there is an independent body you can escalate issues to.

Happy surfing!

-The Home Geek

Monday 16 January 2017

Online Security - What To Do In A Break-Up

Recently a friend reached out to me for some advice on behalf of his girlfriend.

Long story short: She is at the tail end of a bitter divorce and her ex used some unscrupulous tricks to try and remain in control and involved, including gaining access to her email, social media, etc.

As I went through a laundry-list of suggestions it struck me that most of them were items I've written about here, however they may have lacked context. This is a real-world example of where you need to take control of your digital presence.

1) Have your computer(s), tablet(s), and smartphone all checked for remote control or logging software by a reputable source. If you suspect someone is accessing your devices remotely you need to take action. In this case the woman used Geeksquad to look around and they found some remote-access software that needed to be removed.

2) Set up 2-factor authentication for all the accounts you can. This includes gmail, facebook, etc. Using 2-factor authentication means that even if someone guesses your password they still can't get in to your accounts.

3) Change ALL your passwords. Every single one. This means more than just your online accounts, change your wifi password at home, change the admin password on your home router, change the unlock code on your phone. Change them all to complex passwords, and don't use the same password twice. If you're worried about remembering them all see item 4...

4) Use a password manager. A password manager will securely keep track of all your passwords. The good ones will also sync across all your devices and offer to make new secure passwords for new sites/services you sign up for.

Personally I like Encryptr, it's secure, free, and syncs across all devices using the internet. There are others like Dashlane or Lastpass that you can use, however they tend to be subscription-based.

5) Lock down your privacy settings in Facebook. A surprising number of people have their Facebook pages open to be viewed by the whole world. There are a number of reasons this is a bad idea, including potential employers being able to view personal information you'd rather not share.

In this case it means her ex could easily create a fake account and use it to keep track of her posts. Lock down your posts so they are only viewable by your friends, and review who is in your friend list. Reviewing your friend list should be an annual exercise.

6) Set up a free Protonmail account for communicating with your lawyer/accountant/doctor etc. Personally I believe everyone should do this regardless, why have sensitive information like your taxes etc traverse the internet unencrypted? For this situation it allows her to communicate safely with these professions regarding her divorce, finances, etc.

7) Install or update your anti-virus software. I've spoken with a lot of people who "used to" have anti-virus software and either uninstalled it when it expired, or just left an old version running indefinitely because they didn't want to pay for new software.

Do yourself a favour, get new anti-virus software, preferably one that auto-updates itself. I recommend Sophos Home edition to friends and family, it will protect up to 10 devices (PC or Mac) per account, and it's absolutely free. you can get it at home.sophos.com 

8) Start using Signal Messenger by Open Whisper Systems. It can handle all your texting. If you are sending a message to another Signal user the messages look and feel like texts, but are end-to-end encrypted.

You also have the option of calling other Signal users through the app, and the voice conversation is also end-to-end encrypted. (It might annoy CSIS or the NSA, but it prevents any digital eavesdropping)

Lastly, don't be afraid to report unauthorized access to the authorities. In most places remotely accessing your hardware or accounts without your permission is illegal, and law enforcement may be able to help.

It can feel overwhelming if someone more digitally savvy than you whom you previously trusted abuses that trust, but you can take control.

Stay safe and happy surfing!

-The Home Geek

Wednesday 28 December 2016

Privacy - What Information Is Your Browser Leaking?

Many people think that browsing websites is a fairly anonymous practice. Most people I speak with believe that unless they specifically provide information to a website it doesn't know anything about them except possibly their IP address.

This is a flawed assumption.

Most browsers leak a surprising amount of information about you. Here are a few common items you are probably telling every website you visit, whether you know it or not
  • Your location - not as fine tuned as GPS coordinates, but surprisingly accurate
  • Your operating system
  • Your computer processor, # of cores, battery level
  • What web browser you are using
  • What social networks you are currently logged in to
  • What plugins are installed in your web browser
  • Your internet connection speed and internet provider,
  • The orientation of your device if it's measured. (When I check from my smartphone it tells me what direction I am facing and how much of an angle I am holding my phone at.)
This isn't through any special magic, just using standard code. It is a surprising amount of information though.

Want to see what information you are leaking, and how to stop it? Go to http://webkay.robinlinus.com and take a look at the results.

The nice thing with this website is it will offer you suggestions on how to plug the holes if you want. Fair warning, some of the fixes may limit the functionality of other websites.

Happy surfing, and happy holidays!

-The Home Geek.

Tuesday 20 December 2016

Extend Your Network With Powerline Adapters

Powerline adapters have been around for a while now in various formats. A powerline adapter lets you use your home's electrical wiring to transmit/receive network traffic to places where you have no other network connection or wifi signal.

Recently I purchased a pair of HooToo AV600 powerline adapters to see how well they worked. HooToo claims speeds of up to 600mb/s can be achieved using their product, and they are safe to use as the pairing process protects the traffic while travelling through your electrical wiring.

To be fair, HooToo does mention the state of your home's electrical wiring will affect performance. In my case I was able to achieve about 65mb/s, just over 10% of the top end claim from HooToo. Given my home was built in the 80's I admit the wiring may not be optimal for ethernet-over-power. 

What I really liked about the HooToo product is it includes a pass-though electrical socket on the front, so you don't actually lose an electrical outlet with their system. Not all powerline adapters do this, so you can lose the ability to plug in a device with some of the competition.

The biggest complaint I had with the HooToo devices is the instructions they ship with for pairing are wrong. HooToo needs to fix this as I'm sure it's led to purchaser frustration. That said, it's not insurmountable.

To pair the devices you plug in the first adapter close to your router or switch and connect an ethernet cable from the adapter to the router/switch.

Next you plug in the second unit wherever you want service in your home. On the unit by your router you press the "Pair" button for about 2 seconds, then go to the 2nd unit. Press the "Pair" button on the second unit for about 2 seconds.

That's it, your units should now be paired and you can plug an ethernet cable in to the 2nd unit and use it to connect a computer, media server, anything you want. 

If you don't have really fast wifi in your home this might be a cheap way to overcome performance barriers without investing in a mesh wifi system.

The HooToo system is expandable, meaning you can purchase and add additional adapters, placing them wherever you want in your home.

Overall I'm happy with the experiment. The pair of adapters cost $50CDN on Amazon, and just under $37USD if you live in the USA.

If you've got just 1 or 2 problem spots connecting a desktop computer or media server this is a pretty inexpensive way to get the speed you need.

Happy surfing!

-The Home Geek


Monday 5 December 2016

Ring Video Doorbell - Part 2

I've been running the Ring Video Doorbell for a little while now and I'm a fan. I love the fact that I get alerts when someone starts walking to my door, and another if they press the doorbell.

I really like that I can talk with people even if I'm not home, and that the system captures audio & video for later playback or sharing.

The one surprise I had when I bought the system was a lack of a chime for inside the house.

Most of the time the fact that my smartphone or ipad will go off when someone approaches the door is fine, but occasionally I have need of an actual chime.

It turns out Ring has you covered on this front, for a small fee.

The Ring Chime plugs in to any wall outlet, and you use the Ring app to join it to your WiFi and connect it to the doorbell unit.

Setup was a initially fast, it uses the standard "Ring" music by default, but there are a host of other noises it can make from different musical instruments to simulating barking dogs.

After a brief consultation with my wife we decided to use a traditional doorbell "Ding Dong" sound.

The frustration began to kick in here. No matter what I did the setting wouldn't save.

Finally I read up on how to update the firmware of the device. Turns out it's as simple as unplugging it and then plugging it back in.

I did this, it updated it's firmware, and after that everything began working as it should.

A small kink that Ring could probably communicate better to their clients, but otherwise I have to say I still think it's a fantastic product.

If you're starting to put together your wish list for the holidays, you might want to add the Ring doorbell to it.

Happy surfing!

-The Home Geek

Monday 28 November 2016

Ring Video Doorbell Review

As part of my Black Friday shopping I ordered the Ring Video Doorbell. I've been intrigued by the device for some time, and the claims of it helping to reduce break & enter instances had my attention.

I installed it last night and here is the experience:

Because I didn't have an existing wired doorbell I needed to charge the unit using a micro-USB cable. Even using the more powerful charger from my old Samsung phone it took about 5.5hrs to fully charge. Ring claims I'll need to do this 1-2 times per year, and the app will notify me when power is getting low.


At this point I used the app to join the Ring doorbell to my wifi.

Next was the physical installation. This part was a breeze, Ring includes almost everything you need right in the box including a screwdriver, drill bit, and level. The Ring app guides you through the install process with a well done and easy to follow video.

It took about 5 minutes to install the unit and then I was on to configuration.


From the app you can invite other people to have access, so I added my wife's email address and Ring sent her an email with instructions for getting set up on her phone.

Next I found you can adjust the motion sensor settings inside the app. By default it will trigger on movement up to 50 feet away.

That would likely have it chiming every time a car drove down the street, so I decreased the sensor to something a little more reasonable. The interface uses an intuitive drag line to adjust sensitivity, no complicated learning curve there.

I was pleasantly surprised to learn Ring will work with the Wink home automation hub. You can program robots to automatically do things when the motion sensor goes off, the doorbell is pressed, or both.

I've got it firing some actions now if the doorbell is pressed between sundown and sunrise, and the Wink automatically adjusts sunset/sunrise for the time of year so I'll never have to tweak those settings.

Literally as I was writing this review from my office I got my first real use out of the Ring doorbell and it was a great experience.

2 men rang the bell. The app on my phone chimed and as I opened it I had full audio and 720p quality video of the guys. I asked them who they were, they said they wanted to talk to me.

I asked who they were again and they claimed to be students, which I found odd as they appeared to be in their 40's.

They claimed they were doing a bible competition and wanted to talk. At this point I indicated I wasn't interested, and was able to watch them leave my property.

The entire exchange was immediately available on my phone to replay or email, which would be incredibly useful if I needed to forward it to the police.

After seeing the Ring doorbell in action I'm a fan. I love that I can see and talk to anyone at my door even if I'm not home, and that it captures audio and video automatically.

Is it a necessity? Absolutely not. But if you're in to home automation it's a very handy device that can also give you some extra peace of mind.

Happy surfing!

-The Home Geek